Maslow's Hierarchy of Needs, a psychological theory of human motivation, can be directly related to support coordination in the context of the NDIS. 

By understanding this hierarchy, support coordinators can better assess and prioritize the needs of participants, ensuring they receive tailored, person-centred support. Here’s how each level of the hierarchy can be applied:

1. Physiological Needs (Basic survival needs: food, water, shelter)

   • Support coordinators often start by ensuring that participants have access to the fundamental services they need to survive. This might involve linking participants to essential services such as housing, food programs, or health care providers. Addressing these basic needs helps ensure participants have a solid foundation for improving other areas of their life.

2. Safety Needs (Physical and emotional security)

   • Support coordinators help participants access services that ensure their safety. This includes arranging for appropriate care environments, securing safe housing, or ensuring participants are not at risk of harm in their daily lives. Emotional safety can also be addressed through mental health supports, personal support workers, or counseling services.

3. Social Belonging (Friendship, family, and social connections)

   • Many participants may struggle with isolation or a lack of connection. Support coordinators play a key role in helping participants access community inclusion programs, group activities, and services that foster social engagement. Encouraging participation in social or recreational activities helps participants build relationships and develop a sense of belonging.

4. Esteem Needs (Self-esteem, confidence, and achievement)

   • Support coordinators help participants set and achieve personal goals, which can enhance their self-esteem. This might involve assisting participants with skill-building, employment opportunities, or educational programs that allow them to contribute and feel a sense of accomplishment. Recognition of these achievements helps build confidence.

5. Self-Actualization (Personal growth and fulfillment)

   • Once the basic and psychological needs are met, support coordinators can focus on enabling participants to achieve their full potential. This involves helping participants pursue their passions, reach higher goals, and develop autonomy in their lives. Support coordinators encourage participants to set long-term, meaningful goals, and find services that align with their aspirations.

By applying Maslow’s Hierarchy, support coordinators can prioritize interventions in a way that first addresses basic survival and safety, then gradually enables participants to thrive socially, emotionally, and personally. This holistic approach helps ensure sustainable and meaningful outcomes for participants.